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Simple feature guides with examples for customers and business owners.

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All Features
Customers
Businesses
50 guides
Accounts
FOR EVERYONE
Switch Customer and Business Dashboards
+
Use one verified login for your personal customer activity and any business dashboards you own or belong to.
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Appointments
FOR BUSINESSES
Add a Message Customers Can See
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Add preparation instructions or an appointment update that appears in the customer appointment details.
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FOR CUSTOMERS
Book an Appointment
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Choose a service, date and available time, then review and confirm the appointment.
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FOR BUSINESSES
Business Calendar
+
Review appointments by date, manage pending payment holds and identify schedule conflicts.
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FOR BUSINESSES
Recurring Appointments
+
Create weekly, biweekly or monthly appointment series with conflict and closure protection.
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Business Management
FOR BUSINESSES
Export Business Data
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Business-plan owners can download customer and appointment records as CSV spreadsheets.
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FOR BUSINESSES
Use Mobile Work Mode
+
Reduce the number of setup and account tools shown on the mobile Business Dashboard while keeping daily actions easy to reach.
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Business Profile
FOR BUSINESSES
Add a Business Logo and Cover Photo
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Choose a square business logo and a wide cover photo for the business profile.
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FOR BUSINESSES
Create and Manage Business Locations
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Business-plan owners can manage up to ten location profiles, each with its own public page, services, team, availability and calendar.
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FOR BUSINESSES
Customize the Public Business Page
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Business-plan owners can choose a public-page accent color and decide whether to show the compact Schedule Me attribution.
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FOR BUSINESSES
Meet the Owner Information
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Optionally add an owner photo, name, direct phone and years in business for every plan.
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FOR BUSINESSES
Share Links, QR and Directions
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Share a public booking link, print a business QR code and let customers open directions.
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Business Setup
FOR BUSINESSES
Manage Services
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Create and edit the services customers can select while booking.
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FOR BUSINESSES
Publish a Business
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Keep a new profile private as a draft until it is ready to appear in discovery and accept bookings.
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FOR BUSINESSES
Set Up a Business Later
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Save a private business draft and postpone services, availability or booking rules until you are ready.
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FOR BUSINESSES
Set Up an Independent Contractor Profile
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Create a separate business profile whose services, availability, appointments and calendar stay independent from other business access.
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Customer Account
FOR CUSTOMERS
Customer Dashboard
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Review upcoming appointments, payment alerts, appointment history, Waitlist requests and customer QR access.
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FOR CUSTOMERS
Show or Hide Customer Contact Information
+
Temporarily hide the email and phone number displayed on Customer Dashboard without changing the saved profile.
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Customer Management
FOR BUSINESSES
Control New Customer Self-Booking
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Require new customers to receive business approval before they can use online self-booking.
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FOR BUSINESSES
Customer Profiles and QR Codes
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Store customer contact information and appointment history or scan a customer QR code.
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FOR BUSINESSES
Delete and Audit Customer Records
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Use a required reason and two confirmations before moving a customer into the deleted-customer history.
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FOR BUSINESSES
Prevent Duplicate Customers and Connect Accounts
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Schedule Me reuses an active customer when the same email or phone number is entered and connects verified customer accounts by email.
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Getting Started
FOR CUSTOMERS
Find a Business
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Search published businesses by name, category, address or nearby location.
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Notifications
FOR EVERYONE
Appointment Reminders, Email Reminders, and Walk-In Alerts
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Booking confirmations and changes use email. Basic appointment reminders also use email, while five-minute walk-in warnings email only the next customer. Supported app notifications remain available.
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Payments & Stripe
FOR BUSINESSES
Collect a Balance or Refund a Payment
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Collect the remaining appointment balance after a deposit and submit an eligible refund from Appointment Details.
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FOR CUSTOMERS
Complete a Customer Payment
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Review a payment request, acknowledge the business policy and pay securely through Stripe Checkout before the hold expires.
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FOR BUSINESSES
Configure Deposits or Full Payments
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Choose what customers pay online, review fees and policies, test the setup and intentionally turn collection on.
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FOR BUSINESSES
Connect and Verify Stripe Payments
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Learn what the business owner needs before Stripe can accept customer payments and send payouts.
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FOR BUSINESSES
Manage Pending and Expired Payments
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Review selected-day payment holds, send a courtesy reminder and reveal appointments whose payment deadline expired.
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FOR BUSINESSES
Review Payment Activity and Disputes
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Track payment, refund and dispute activity, open related appointments and export business records.
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FOR BUSINESSES
Set Up Sales Tax with Stripe Tax
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Prepare Stripe Tax, add required registrations and enable automatic tax for future customer checkouts.
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FOR BUSINESSES
Use Pay Now, Payment Links and QR Checkout
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Create one secure Stripe Checkout for an appointment or an immediate guest sale and deliver it by link or QR code.
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Plans & Billing
FOR BUSINESSES
Upgrade, Restore or Manage a Plan
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Choose Schedule Me Pro or Business with monthly or annual App Store billing, restore a purchase or manage an active subscription.
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Safety
FOR CUSTOMERS
Report or Hide a Business
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Report inappropriate, misleading or unsafe public business content and hide that business from your Explore results.
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Scheduling
FOR BUSINESSES
Needs Attention Warnings
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Changing hours never silently cancels appointments that fall outside the new schedule.
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FOR BUSINESSES
Planned and Partial Closures
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Block an entire date or selected hours without changing normal weekly availability.
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FOR BUSINESSES
Set Business Availability
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Set weekly opening and closing times with tap-based hour, minute and AM/PM controls.
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Security
FOR EVERYONE
Accounts and Security
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Schedule Me separates customer and business access and protects business-owned information with database policies.
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FOR EVERYONE
Delete Your Schedule Me Account
+
Request permanent deletion of the complete login shared by your Customer, Business Owner and Staff access.
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FOR EVERYONE
Sign In with Face ID or Fingerprint
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Use Face ID, fingerprint or a passkey to sign in securely on the app or mobile website.
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Support
FOR EVERYONE
Report a Glitch or Error
+
Submit a support ticket, follow replies, and see when an issue is resolved.
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Team Management
FOR BUSINESSES
Assign and Filter Staff Calendars
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Business-plan teams can assign appointments to the owner or an active team member and filter the business calendar by staff.
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FOR BUSINESSES
Invite Business Team Members
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Invite employees with a verified email and give each person their own secure business access.
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FOR BUSINESSES
Manage Staff Time Off and Early Outs
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Business-plan teams can record individual days off, late starts, early outs and partial-day time off without closing the whole business.
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FOR BUSINESSES
Team Roles and Permissions
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Use Manager, Staff or custom roles and control which business tools employees can access.
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Waitlist
FOR CUSTOMERS
Join and Manage a Waitlist
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Join when no suitable times are available and choose Any Time, Morning, Afternoon or Evening.
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FOR BUSINESSES
Manage the Customer Waitlist
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Review waiting customers and choose who receives a matching available opening.
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FOR CUSTOMERS
Waitlist Offer Colors
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Active offers flash green every 2.5 seconds and vibrate briefly on mobile; missed or declined offers appear red through the requested date.
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Walk-In Queue
FOR CUSTOMERS
Join a Who's Next Walk-In Line
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Join a participating business's first-come, first-served line when you are signed in and near its location.
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FOR BUSINESSES
Manage the Who's Next Walk-In Line
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Run a first-come, first-served line, pause new joins and alert only the next customer.
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Policies and contact
Review how Schedule Me handles information and the terms that apply to customer and business accounts.
Privacy Policy
Terms of Service
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Help stays current
This page is generated from Schedule Me’s feature catalog. Registering a future feature adds its guide, search terms, audience and example automatically.