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Simple feature guides with examples for customers and business owners.
All Features
Customers
Businesses
36 guides
Accounts
FOR EVERYONE
Switch Customer and Business Dashboards
+
Use one verified login for your personal customer activity and any business dashboards you own or belong to.
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Appointments
FOR BUSINESSES
Add a Message Customers Can See
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Add preparation instructions or an appointment update that appears in the customer appointment details.
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FOR CUSTOMERS
Book an Appointment
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Choose a service, date and available time, then review and confirm the appointment.
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FOR BUSINESSES
Business Calendar
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Review appointments by date, open appointment details and identify schedule conflicts.
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FOR BUSINESSES
Recurring Appointments
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Create weekly, biweekly or monthly appointment series with conflict and closure protection.
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Business Management
FOR BUSINESSES
Export Business Data
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Business-plan owners can download customer and appointment records as CSV spreadsheets.
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FOR BUSINESSES
Use Mobile Work Mode
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Reduce the number of setup and account tools shown on the mobile Business Dashboard while keeping daily actions easy to reach.
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Business Profile
FOR BUSINESSES
Add a Business Logo and Cover Photo
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Choose a square business logo and a wide cover photo for the business profile.
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FOR BUSINESSES
Meet the Owner Information
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Optionally add an owner photo, name, direct phone and years in business for every plan.
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FOR BUSINESSES
Share Links, QR and Directions
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Share a public booking link, print a business QR code and let customers open directions.
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Business Setup
FOR BUSINESSES
Manage Services
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Create and edit the services customers can select while booking.
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FOR BUSINESSES
Publish a Business
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Keep a new profile private as a draft until it is ready to appear in discovery and accept bookings.
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FOR BUSINESSES
Set Up a Business Later
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Save a private business draft and postpone services, availability or booking rules until you are ready.
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FOR BUSINESSES
Set Up an Independent Contractor Profile
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Create a separate business profile whose services, availability, appointments and calendar stay independent from other business access.
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Customer Account
FOR CUSTOMERS
Customer Dashboard
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Review upcoming appointments, appointment history, Waitlist requests and customer QR access.
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FOR CUSTOMERS
Show or Hide Customer Contact Information
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Temporarily hide the email and phone number displayed on Customer Dashboard without changing the saved profile.
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Customer Management
FOR BUSINESSES
Control New Customer Self-Booking
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Require new customers to receive business approval before they can use online self-booking.
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FOR BUSINESSES
Customer Profiles and QR Codes
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Store customer contact information and appointment history or scan a customer QR code.
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FOR BUSINESSES
Delete and Audit Customer Records
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Use a required reason and two confirmations before moving a customer into the deleted-customer history.
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Getting Started
FOR CUSTOMERS
Find a Business
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Search published businesses by name, category, address or nearby location.
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Notifications
FOR EVERYONE
Appointment Reminders and Walk-In Alerts
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Appointment reminders are scheduled on the signed-in device, while a five-minute walk-in warning is a push alert sent only to the next customer.
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Plans & Billing
FOR BUSINESSES
Upgrade, Restore or Manage a Plan
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Choose Schedule Me Pro or Business with monthly or annual App Store billing, restore a purchase or manage an active subscription.
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Safety
FOR CUSTOMERS
Report or Hide a Business
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Report inappropriate, misleading or unsafe public business content and hide that business from your Explore results.
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Scheduling
FOR BUSINESSES
Needs Attention Warnings
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Changing hours never silently cancels appointments that fall outside the new schedule.
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FOR BUSINESSES
Planned and Partial Closures
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Block an entire date or selected hours without changing normal weekly availability.
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FOR BUSINESSES
Set Business Availability
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Set weekly opening and closing times with tap-based hour, minute and AM/PM controls.
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Security
FOR EVERYONE
Accounts and Security
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Schedule Me separates customer and business access and protects business-owned information with database policies.
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FOR EVERYONE
Delete Your Schedule Me Account
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Request permanent deletion of the complete login shared by your Customer, Business Owner and Staff access.
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FOR EVERYONE
Sign In with Face ID or Fingerprint
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Save a Business or Customer login in supported device security so biometric verification can sign you in directly.
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Team Management
FOR BUSINESSES
Invite Business Team Members
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Invite employees with a verified email and give each person their own secure business access.
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FOR BUSINESSES
Team Roles and Permissions
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Use Manager, Staff or custom roles and control which business tools employees can access.
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Waitlist
FOR CUSTOMERS
Join and Manage a Waitlist
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Join when no suitable times are available and choose Any Time, Morning, Afternoon or Evening.
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FOR BUSINESSES
Manage the Customer Waitlist
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Review waiting customers and choose who receives a matching available opening.
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FOR CUSTOMERS
Waitlist Offer Colors
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Active offers flash green every 2.5 seconds and vibrate briefly on mobile; missed or declined offers appear red through the requested date.
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Walk-In Queue
FOR CUSTOMERS
Join a Who's Next Walk-In Line
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Join a participating business's first-come, first-served line when you are signed in and near its location.
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FOR BUSINESSES
Manage the Who's Next Walk-In Line
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Run a first-come, first-served line, pause new joins and alert only the next customer.
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Policies and contact
Review how Schedule Me handles information and the terms that apply to customer and business accounts.
Privacy Policy
Terms of Service
Help stays current
This page is generated from Schedule Me’s feature catalog. Registering a future feature adds its guide, search terms, audience and example automatically.